Job: Quality Manager

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Job Number


Company Type



Hauppauge, NY

Job Description

The Quality Manager is a key member of the site leadership team and is responsible for planning, developing, and directing the quality team, policies, programs and initiatives. They will establish and manage metrics to ensure that products meet customer specifications and are consistent with the quality standards of the Company. In addition, this individual will be responsible for the development and implementation of strategic plans and improvement initiatives targeting reliability, supplier quality and cost of poor quality. This role will be a single point of accountability for Quality for the division.

Essential Functions:

  • Contributes to the achievement of company objectives by playing an active role in the strategic planning process including the development of quality targets for continuous quality improvement.
  • Manage and maintain the AS9100 QMS certification.
  • Ensure total product integrity by providing strategic leadership in establishing a common quality vision, culture, structure, management systems and processes.
  • Develop, implement and monitor all key quality metrics, systems, and procedures.
  • Defines quality objectives and functional responsibilities.
  • Develop and implement strategies to increase performance against identified KPI’s, reduce the cost of poor Quality, and improve product performance.
  • Contributes to the quality improvement efforts of the company by following a structured continuous improvement approach and focusing on root cause identification and correction.
  • Oversees customer and supplier quality audit programs. Ensure that the audit programs are maintained as required by internal/external policies and procedures.
  • Manage customer score cards and warranty returns while actively interfacing with customers, product line management, and engineering on quality issues, specifications and agreements for positive customer satisfaction.
  • Stimulates cooperation between teams to enable issue resolution.
  • Work with both suppliers and customers to ensure the highest level of quality throughout the value stream.
  • Team with the Supply Chain organization to develop, implement, and manage supplier metrics.
  • Serves as a facilitator and mentor to subordinates and fellow co-workers, retain/build organizational talent.
  • Manage the quality organization’s budget, in support of meeting the companys financial commitments.


  • Bachelors in engineering or closely related field.
  • A minimum of 9 years of relevant professional experience in electronics manufacturing environment preferably in the Aerospace and Defense industry.
  • Must have a thorough working knowledge of the various customer and industry quality system models such as ISO9000 and AS9100.
  • Ability to interface with and effectively communicate with a broad range of customers, cross functional teams, as well as executive management.
  • Professional communication and presence.
  • Proven ability to effectively contribute to the quality improvement efforts of the company.
  • Six Sigma / Lean experience preferred.
  • Master’s degree preferred
  • Contract Specialties is an equal opportunity employer and is committed to a diverse workforce

Job ID: 18124


Northeast, Quality Management