Company Type
Manufacturer
Location
Stuart, Florida
Job Description
- Strong diagnostic and analytical skills to support infrastructure-related systems and networks throughout the multi-site organization.
- Strong communication and interpersonal skills are essential for collaborating with others, communicating to your supervisor, and interfacing with clients
Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software related to infrastructure.
- Act as escalation point for helpdesk team.
- Ensure system hardware, operating systems, software systems, and related procedures adhere to organizational policies and standards.
- Monitor daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.
- Prioritizes problems based on severity, urgency and impact to the business; tracks all outstanding incidents until successful resolution.
- Works with enterprise support groups and outside vendors to resolve problems or issues.
- Coordinates through the change management process to move, install, upgrade, remove and configure site IT assets and supporting infrastructure.
- Maintains the asset management system (additions/changes/deletions) for accurate tracking of all IT assets within the site(s).
- Performs other related duties and participates in special projects as assigned.
- This position requires support of and travel to remote sites.
Job Skills
- At least 5 years-experience supporting Windows servers and networks.
- Microsoft and Cisco certificates preferred not required.
- Experience with hypervisor technology especially VMware.
- Experience with Sonic Wall NSA series firewalls.
- Experience working in manufacturing environment a plus.
- Bachelor degree in related field, Information Science Technology, or equivalent experience.
- The employee may be required to lift and/or move up to thirty (30) pounds and occasionally lift and/or move up to fifty (50) pounds.
Job ID: 15641