Job Number
134
Company Type
Manufacturer
Location
Farmingdale, NY
Job Description
Customer interface for all operating departments
· Order Entry/RMA
· Enter Material Orders
· Contract Review/ Generate Shipping papers
· Coordinate Efforts at all levels
· Issuing RMA#
· Issuing S/N’s
· Informing Customers of status
· Resolving Customer complaints
· Respond to various customer/ government surveys
· Determining charge or warranty repairs
· Assist in shipping/ billing of products/ accounting issues
Business Development:
· Quoting standard products
· Quoting repairs and issuing evaluations
· Product Research (Price/Cost/Delivery)- on different government websites (SAM.gov, FBO, etc)
· Proposal Process – start and end points (quote # creation, internal processes, & closeout)
· Generate quote cost volumes from templates and work with various departments to complete cost volumes for proposals.
· Maintain forecast and bookings report
· Maintain sales representative commission rates
· General Administrative Duties
Qualifications:
• Proficient in coordinating, managing and participating in various projects
• Expert in Microsoft Word, Excel, and Power Point
• Driven, energetic, self-motivated team player with excellent
verbal and written communication skills. Self-Starter, willing to learn
• Able to manage multiple tasks simultaneously in a fast-paced deadline driven
environment
• Capable of operating with minimum direct supervision
• Limited travel
- Contract Specialties Group is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state or local law
Job ID: 18648
