Job Number
16367
Start Date
2019-01-07
Company Type
Manufacturer
Location
Farmingdale,NY
Job Description
Responds to and diagnoses computer problems through discussions with users. Works under the direct supervision of senior administration management. Reports to the IT Manager.
DUTIES AND RESPONSIBILITIES:
- Responsibilities include problem recognition, research, isolation, and resolution.
- Resolves less complex to intermediate problems independently.
- Works with IT Manager and Network Administrator to resolve more complex problems.
- Sets up and builds new computers for employees as required by approved requests and the IT Department.
- Installs initial or additional software as required.
- Maintains employee passwords and permissions as well as data access based on approved requests.
- Reviews status of software and application communication with network repositories.
- Performs other tasks as assigned.
- Maintains a positive work environment by professional and courteous conduct and communications with others, including supervisors, co-workers, clients, and vendors.
EDUCATION REQUIRED:
Bachelors degree or equivalent experience required.
Job Skills
2 years experience preferred. Familiarity with variety of software and hardware systems required.
Job ID: 16422
