Job: #4626 – Service Administrator

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Company Type

Manufacturer

Location

Farmingdale, New York

Job Description

• Strong computer skills and any manufacturing company experience is a huge plus.
• Responsible for the overall control of equipment returned by company’s customers for repair and/or modification from receipt through shipping for assigned projects or product lines.

• Determines warranty or non-warranty status of returned equipment and prepares work order to authorize the repair and/or modification

• Responsible for job progress to schedules, reporting of status and removal of bottlenecks.

• Coordinates with Program Management and Service Management to determine priorities and sets priorities based on available resources, schedule needs and customer demands.

• Expedites repairs and material through receiving and shipping.

• Prepares Purchase requisitions to procure required repair parts or to return equipment to subcontractors for repair; tracks performance and expedites completion.

• Prepares work orders to Manufacturing to fabricate or assemble parts and/or assemblies that are beyond the scope of the repair shop; tracks performance and expedites completion.

• Coordinates cost proposals for repairs not covered by warranty.

• Analyzes engineering change notices, prepares critical shortage reports interfacing with any and all departments as required.

• Interfaces with Reliability to ensure that the repair data necessary to support the failure reporting system is being transmitted.

Job Skills

  • Associate’s degree or equivalent from two-year college or technical school.
  • Four to six years related experience and/or training or equivalent combination of education and experience.
  • Ability to understand and utilize computer programs in day-to-day assignments.
  • Ability to read blueprints

Job ID: 4626

Categories

Administrative, Expeditor, Northeast